Privacy Policy

1. Introduction

Zyra ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We may collect information about you in various ways, including:

• Personal Data: Email address, phone number, transaction PIN (hashed)
• Transaction Data: Payment amounts, recipients, transaction history
• Device Data: IP address, device type, browser information
• Usage Data: How you interact with our platform

3. How We Use Your Information

We use the information we collect to:

• Process and complete your transactions
• Send you transaction confirmations and updates
• Provide customer support
• Detect and prevent fraud
• Improve our services
• Comply with legal obligations

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• AES-256 encryption for sensitive data
• Secure session management with HTTP-only cookies
• Regular security audits
• Access controls and authentication

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can manage cookie preferences through your browser settings.

8. Third-Party Services

We may use third-party services for:

• Payment processing (Pretium Africa)
• Blockchain transactions (Stellar Network)
• Messaging (WhatsApp/Meta)

These services have their own privacy policies.

9. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@zyrapayz.com

Address: Nairobi, Kenya

Governing Law: This Privacy Policy is governed by the laws of Kenya.